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Terms and Conditions

Please read these Terms & Conditions carefully.

By subscribing, you agree to these Terms & Conditions, which include an Arbitration Provision that may affect your legal rights. The parties to these Terms & Conditions are you and anyone who uses or reads your subscription(s), as well as Engage Greater La Crosse LLC  (“we” or “Sonoma Media”), which owns and operates Biz News and Biz Cast. These Terms apply to all Engage Greater La Crosse publications.

Auto-Renewal Terms

Engage Greater La Crosse subscriptions are continuous subscriptions that automatically renew after the initial term until you cancel.

  • Your subscription will continue and automatically renew on a recurring basis corresponding to the term of your subscription and Billing Period unless and until you cancel your subscription, or your account is otherwise suspended or terminated pursuant to these Terms.
  • Requested trial subscriptions of the Biz News and Biz Cast are available to new subscribers, only. New subscribers are defined as having no active paid subscription in the past 60 days. Upon expiration of the trial subscription, the requestor will be billed at the regular rate.
  • The amount charged for a renewal will be: (i) the amount referenced when you signed up for your subscription, (ii) the amount referenced on your renewal notice, or (iii) the then-current rate for your subscription.
  • Engage Greater La Crosse reserves the right to change the terms of your subscription, including price, from time to time, effective as of the beginning of your next Billing Period following the date of the change. We will give you advance notice of these changes.
  • You may cancel your subscription at any time after the minimum subscription length (if any) noted when you signed up.
  • To cancel, contact 608.270.8943 or by visiting the Login area of www.greaterlacrosse.media. You will receive a refund for any publications set for delivery after your cancellation.

Payment Method

Unless otherwise indicated, you will be required to provide a credit card or other payment method accepted by Engage Greater La Crosse (“Payment Method”). We will charge your Payment Method a periodic subscription fee on a recurring basis corresponding to the term of your subscription, and any applicable taxes. You are solely responsible for all fees charged to your Payment Method. If you want to use a different Payment Method than the one you signed up to use during registration, you may edit your Payment Method information by logging into www.greaterlacrosse.media  and viewing your account details.

Billing Holds

In the event of a failed attempt to charge to your Payment Method (e.g. if your Payment Method has expired), we reserve the right to retry billing your Payment Method. If you or we (through our payment service providers) update your Payment Method to remedy a change in validity or expiration date, we will automatically resume billing you for your subscription. We may suspend or cancel your subscription if we remain unable to successfully charge a valid Payment Method. We also reserve the right to pursue any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys’ fees, and arbitration or court costs.

Furthermore, we may offer you the ability to pause your subscription for a specified period of time. If you do not cancel before the end of the pause period, billing will resume automatically.

BILLING PERIOD

As used in these Terms, “billing” shall indicate either a charge or debit, as applicable, against your Payment Method. We will automatically bill your Payment Method on the day you start your subscription and on each recurring billing date thereafter. Your “Billing Period” is the interval of time between each recurring billing date and corresponds to the term of your subscription, which may be adjusted based on credits (e.g., service adjustments) or debits to your account. Where applicable, charges may be prorated for any partial month of service. You acknowledge that the timing of when you are billed and the amount billed each Billing Period may vary.

GRACE PERIOD

You agree that, if renewal payment is not received by the expiration date of the current Billing Period, you will enter a 45-day grace period. During the grace period, deliveries and electronic edition access will continue, and you will be charged for up to 45 days or until you cancel the subscription. You will be charged for any delivery or to which you have access before cancellation.

TEMPORARY DELIVERY HOLD REQUEST (For print delivery)

Delivery of any print publications is fulfilled by the U.S. Postal Service. Submit temporary hold requests to the U.S Postal Service.

PRICE SUBJECT TO CHANGE

Prices are subject to change upon the expiration date of each subscription term.

DIGITAL ACCESS

Most subscriptions include unlimited access to www.greaterlacrosse.media. Activate your digital access by registering at www.greaterlacrosse.media

DELIVERY ISSUES

BizNews of Greater La Crosse is published on Monday’s, excluding one week in July and one week in December.

ARBITRATION PROVISION AND CLASS ACTION WAIVER

PLEASE READ THIS CAREFULLY. WE WANT YOU TO KNOW HOW IT AFFECTS YOUR RIGHTS.
If you have an issue with your subscription, we encourage you to cal us at 608.270.8943. In the event there is an issue that still requires attention, we want to make the resolution process as quick and efficient as possible. We hope you and Engage Greater La Crosse will agree to first discuss any issue informally for at least 60 days before commencing an arbitration proceeding. To do that, please send your full name and contact information, your concern and your proposed solution by mail to us at:
Engage Greater La Crosse
PO Box 3015
La Crosse, WI 54602

If we do not reach an agreed upon solution after our discussions for at least 60 days, you and Engage Greater La Crosse may agree that any and all claims that either of us may have, whether based on past, present, or future events, arising out of or relating to: (i) these Terms (including formation, performance, or breach of them, and including the scope and enforceability of this arbitration provision); (ii) your subscription; or (iii) any aspect of our relationship with each other must be resolved through binding arbitration.

You and Engage Greater La Crosse understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.) governs the interpretation and enforcement of this Arbitration Provision, (b) these Terms & Condition memorialize a transaction in interstate commerce, and (c) this Arbitration Provision shall survive termination of these Terms & Conditions.

Please note that YOU ARE GIVING UP THE RIGHT TO LITIGATE A DISPUTE IN COURT BEFORE A JUDGE OR JURY. As an exception to this arbitration agreement, Engage Greater La Crosse is happy to give you the right to pursue in small claims court any claim that is within that court’s jurisdiction, as long as you proceed only on an individual basis.

YOU AND ENGAGE GREATER LA CROSSE AGREE TO ARBITRATE IN EACH OF OUR INDIVIDUAL CAPACITIES ONLY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS, AND EACH OF US EXPRESSLY WAIVES ANY RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS.

For your convenience, arbitration may be conducted in-person, through the submission of documents, by phone, or online. Proceedings that cannot be conducted through the submission of documents, by phone, or online, will take place in La Crosse County, Wisconsin. But if you can demonstrate that arbitration in La Crosse County, Wisconsin would create an undue burden to you, you are free to initiate the arbitration closer to your home. It is important that you understand that the arbitrator’s decision will be binding and final (except for a limited right of appeal under the U.S. Federal Arbitration Act) and may be entered as a judgment in any court of competent jurisdiction.

The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms & Conditions, including any claim that all or any part of these Terms are void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity.

You may elect to opt-out (exclude yourself) from the final, binding, individual arbitration procedure and waiver of class and representative proceedings specified in this Section by sending a written letter to Engage Greater La Crosse LLC at PO Box 3015, La Crosse, WI 54602 within thirty (30) days of the start of your subscription that specifies (i) your name, (ii) your mailing and email address, and (iii) your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section. In the event that you opt-out consistent with the procedure set forth above, all other terms shall continue to apply, including the requirement to provide notice prior to litigation.

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